Central Ticketing & Reservation Specialist - Bali Hospitality & Tourism

Join Pengiklan Anonim, a leading name in Bali’s vibrant hospitality and tourism sector, as our Central Ticketing & Reservation Specialist. This is an exciting opportunity to play a pivotal role in delivering seamless travel experiences to guests across Bali’s most iconic attractions. As part of our dynamic team, you’ll be at the heart of our operations, ensuring every guest’s journey is smooth, efficient, and memorable.

In this role, you’ll be responsible for managing and optimizing our central ticketing and reservation systems. You’ll work closely with our team of hospitality professionals to ensure that our guests have access to accurate, up-to-date information, and that our booking processes are as user-friendly as possible. With Bali’s rich cultural heritage and stunning landscapes, you’ll have the chance to be part of a team that truly enhances the travel experience.

We offer a competitive salary, a collaborative work environment, and the chance to be part of a growing company in one of the world’s most beautiful destinations. If you’re passionate about hospitality, have a keen eye for detail, and love working in a fast-paced environment, we’d love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our central ticketing and reservation systems, including platforms like Sabre and Amadeus.
• Ensure accurate and up-to-date information is available to guests for all bookings and reservations.
• Coordinate with various departments to ensure seamless travel experiences for guests.
• Provide exceptional customer service to guests, addressing their queries and concerns promptly.
• Monitor and analyze booking data to identify trends and opportunities for improvement.
• Stay updated with the latest industry trends and best practices in hospitality and tourism.
• Assist in the training and development of new team members.
• Contribute to the continuous improvement of our ticketing and reservation processes.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Tourism, or a related field.
• Minimum of 3 years of experience in a similar role within the hospitality or tourism industry.
• Proven experience with central ticketing and reservation systems, including platforms like Sabre and Amadeus.
• Excellent knowledge of English, both written and spoken.
• Strong organizational and problem-solving skills.
• Ability to work well under pressure and meet tight deadlines.
• Certification in hospitality management or a related field is a plus.
• Passion for Bali’s culture and tourism industry.

🛠️ Keahlian

Lowongan Terkait